Easy No , Hard No

When you ask manager to list what are the most difficult things to do?
You will find one answer in top of the list mostly "Saying no"

Here,I would like to explain you Easy no and hard no and how to deal with them.

If your employee come and ask you some thing to finish as per your earlier discussion with him/her.
You will check feasibility and if its not feasible you will say "no, we will do it later on".

This is an easy no.
(a) you have strong logic behind your decision,
(b) Person who is asking is with lower power and authority
Suppose you dont have above two and you require to take decision at that time ,it will be Hard no.

You will find difficulty to get the way of saying hard no.Manager often face this situation.

I read article in Tech republic and found few helpful things.

Know the facts. More you know about the issue , more you will be able to identify problem, solution and more you will be able to defend you decision.

Believe in yourself. If you will doubt yourself then you will find difficulty to win over others.

Don’t take it personally. Always Remain emotionally detached while dealing with this kind of issue.
Understand your position relative to others. Realize that saying no is a statement of position and the weight of your no is dependent on your relative position of authority/power and your persuasiveness.